Aha! Whiteboards | Account SSO | Bitium

User attributes

The SAML identity provider must be configured to provide four attributes:

• EmailAddress

• FirstName

• LastName

• NameID

The NameID attribute must be included in the subject. Your Aha! account uses it to uniquely identify the user (separately from their email address). We recommend using a persistent, unique identifier in this field, rather than the user's email address. You must use a unique identifier so that Aha! can maintain a mapping between the user record in Aha! and within your identity provider. This ensures that any changes to the email address within the identity provider will be transparently reflected in your Aha! account.

Each user in your Aha! account needs to have a unique NameID. This value must be unique — an email addresses CANNOT be used as a NameID , or else your single sign-on configuration will error.

Your Aha! account will use these attributes to properly identify the user and automatically provision users. You can also configure your provider to include two additional optional attributes:

• ProductRole

• ProductPrefix

By default, users are provisioned with no access or any assigned role. Therefore, an administrator in your Aha! account will need to set the roles for all users. The exception to this is when the administrator is setting up custom attributes to provision specific users to specific roles and/or permissions, such as when using ProductPrefix and ProductRole.

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EmailAddress

Every user in your Aha! account is required to have a valid email address, even when using SSO. Since the identity provider is responsible for managing user information, it must send the user's email address to your Aha! account in its assertion. Identity providers use different naming conventions, so your Aha! account will look for an email address in the following attributes sequentially:

• EmailAddress

• email

• Email

• mail

• emailAddress

• User.email

• http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddress

• http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name

  This attribute is supported for older versions of Azure. It is not recommended.

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FirstName

Just like email addresses, identity providers may send the first name in several common fields. To provide out-of-the-box compatibility with most identity providers, your Aha! account will try to find the first name in the following attributes:

• FirstName

• first_name

• firstname

• firstName

• User.FirstName

• http://schemas.xmlsoap.org/ws/2005/05/identity/claims/givenname

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LastName

Just like email addresses, identity providers may send the last name in several common fields. To provide out-of-the-box compatibility with most identity providers, your Aha! account will try to find the last name in the following attributes:

• LastName

• last_name

• lastname

• lastName

• User.LastName

• http://schemas.xmlsoap.org/ws/2005/05/identity/claims/surname

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NameID

Each user in your Aha! account needs to have a unique NameID. This value must be unique — an email addresses cannot be used as a NameID. This ensures that any changes to a user's email address can be reflected in your Aha! account.

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