New ways to brand your product knowledge base
Make your knowledge base a true extension of your brand with new customization options. Customize theme colors, fonts, and your homepage design to create a polished,…
Aha! Knowledge
Streamline product knowledge sharing. Check out the latest updates to Aha! Knowledge — easily create wikis, knowledge bases, and other essential docs in a central hub.
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Provide multiple authentication methods for your knowledge base
Manage access to product docs with multiple authentication methods. Use single sign-on or passwords to securely share one knowledge base with different groups.
Use the new Chrome extension to import docs into Aha! Knowledge
Centralize product docs in Aha! Knowledge with our Chrome extension. Import from tools such as Document360 to quickly create organized, accessible knowledge bases.
The 16 most popular Aha! features launched in Q4 2024
Review the top 16 most popular features launched in Aha! software in Q4 2024, including new ways to use our AI assistant, customer satisfaction polls, enhancements to…
Embed product documentation in your application
Embed your knowledge base into your application for a seamless customer experience. This makes it easy to share product documentation with end users while they are…
5 steps to a lovable customer knowledge base
Provide your customers with fast, clear answers. Follow these 5 steps to build a knowledge base that creates a seamless self-service experience they will appreciate.
Introducing Aha! shapes to go from whiteboard concept to actionable plan
Use Aha! shapes to view your high-level plans on a whiteboard. Then, convert your concepts into actionable Aha! records — no data re-entry required.
Ask questions with AI-powered search in Aha! Knowledge
AI-powered search delivers instant summaries and relevant information — helping users find answers faster and reducing support tickets.
Manage knowledge base updates more efficiently
Streamline knowledge base management with new reporting capabilities. Easily track publishing status across documents, publish updates in bulk, and audit content. Keep…
Import Microsoft Word documents into your knowledge base
Quickly create a product knowledge base with the new Microsoft Word document importer for Aha! Knowledge. Retain your formatting, folder structure, and images to create…
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