Analyze all feedback
You want to identify emerging trends by exploring every single customer request. But sometimes, this is not feasible. Our AI assistant cuts the manual work out by detecting patterns across large datasets. This makes it easy to understand what customers need, look at similar ideas, and use those insights to inform your roadmap.
Identify themes
Let AI intelligently categorize requests so you can home in on key concepts. Start with a high-level analysis to visualize ideas clustered by their major themes. You can then view ideas grouped in a theme using a list report and promote them to features or initiatives on your roadmap.
Merge similar ideas
No one wants duplicate ideas. Thankfully, you can use AI-powered merge suggestions to keep your portal well organized. Find an alert at the top of an idea if similar feedback already exists. Or check your Ideas Overview page for ideas with the most potential duplicates. Then, merge records as you see fit — quickly streamlining your ideas data.
Summarize ideas with AI
Want to research, prioritize, and define features faster? Run AI analysis on ideas related to features — so you can quickly understand what customers really need. Our AI assistant combs through idea comments and proxy votes to generate a note summarizing potential revenue, key use cases, and more. Supplement as needed with your own expert customer knowledge.
