November 21, 2024
Embed product documentation in your application
Embed your knowledge base into your application for a seamless customer experience. This makes it easy to share product documentation with end users while they are actively using…
Aha! Knowledge
Aha! Knowledge empowers you to create and publish product documentation. Quickly set up internal wikis and self-serve product knowledge bases to bring together notes and diagrams.
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November 11, 2024
5 steps to a lovable customer knowledge base
Provide your customers with fast, clear answers. Follow these 5 steps to build a knowledge base that creates a seamless self-service experience they will appreciate.
Introducing Aha! shapes to go from whiteboard concept to actionable plan
Use Aha! shapes to view your high-level plans on a whiteboard. Then, convert your concepts into actionable Aha! records — no data re-entry required.
Ask questions with AI-powered search in Aha! Knowledge
AI-powered search delivers instant summaries and relevant information — helping users find answers faster and reducing support tickets.
Manage knowledge base updates more efficiently
Streamline knowledge base management with new reporting capabilities. Easily track publishing status across documents, publish updates in bulk, and audit content. Keep…
Import Microsoft Word documents into your knowledge base
Quickly create a product knowledge base with the new Microsoft Word document importer for Aha! Knowledge. Retain your formatting, folder structure, and images to create…
The top 13 Aha! software features launched in Q3 2024
Explore the top updates delivered in Q3 2024, including powerful new features and enhancements across Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and…
Create the right type of knowledge base for every audience
Create multiple knowledge bases tailored to different audiences with the right access options. Choose whether your knowledge base is public, password-protected, or…
Customize record cards on whiteboards
Customize how record cards display on whiteboards in Aha! software. Highlight important details about the work to enrich your collaborative planning sessions.
Create multiple product knowledge bases for different audiences
Create as many knowledge base sites as you need in Aha! Knowledge. Use new document management settings to publish documents from different workspaces in the same…
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