Publish product information

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Create a self-serve knowledge base

Give customers and colleagues one place to access everything they need to successfully use your product

Build

Create a beautiful product knowledge site in a couple of clicks

Brand

Include a title, add your company logo, and set a theme color

Control

Set up private or public sites to control who can access your information

Knowledge - Product KB - Launch unlimited

Launch unlimited sites

Create as many public or private knowledge bases as you need for different audiences. Customize each one, select your publishing workflow, and start adding documents. When you are done, simply share a direct link or embed your knowledge base right in your product.

Tailor the look

Make your knowledge base feel like a natural extension of your company. Customize the homepage with a welcome message and image. Include your logo and favicon to match your company's branding. Add buttons and links to make important resources easy for your community to access.

Draft with AI

Provide a simple, yet powerful knowledge base experience. Streamlined documentation creation — supported by AI — makes it easy to publish new documents and update existing ones. This keeps your product information up to date.

Add diagrams

Give customer-facing teams such as sales and support the tools they need to drive product adoption. From providing process flows to deployment instructions and troubleshooting tips, include visual diagrams to help your colleagues to excel.

An image of a search query using AI-generated search in a knowledge base

Find information fast

Help your customers and teammates find answers faster. The AI assistant makes it easy for knowledge base users to ask questions and get an instant response back. From there, they can ask follow-up questions or click into a relevant article to learn more.