Everything you need to manage product information
- Add unlimited documents
- Organize with folders
- Draft with an AI assistant
- Use 100+ templates
- Style with rich formatting
- Add diagrams and models
- Share with unlimited guests
- Co-create content
- Capture inline comments
- Track revision history
- Set user permissions
- Assign and manage to-dos
- Import existing documentation
Aha! Whiteboards Essentials- Create unlimited whiteboards
- Choose from nearly 100 templates
- Brainstorm new ideas
- Use intuitive drawing tools
- Create diagrams and models
- Share with unlimited guests
- Collaborate in real time
- Capture inline comments
Everything in the Essentials plan plus:
- Unlimited product knowledge basesBuild as many self-serve knowledge sites as you need for different products and audiences.
- Unlimited site usersGive an unlimited number of users access to each knowledge base.
- Private or public accessMake each site private or public to share content with customers and colleagues.
- Single sign-onEnable users to log in to your account and visitors to use your knowledge base via SSO.
- Embedded optionPublish your knowledge base as an iframe in your product
- Unlimited site usersGive an unlimited number of users access to each knowledge base.
- Custom brandingBrand each knowledge site with your logo and colors.
- AI-powered searchUse AI search capabilities to ask questions and receive a quick response.
- Publishing controlsMake changes instantly viewable in your knowledge base or keep them in draft mode until you are ready to publish.
- Document permissionsSpecify exactly who can access and edit documents in your workspace with sophisticated user permissions.
- Custom document templatesCreate your own document templates and share them across teams.
Aha! Whiteboards Essentials- Create unlimited whiteboards
- Choose from nearly 100 templates
- Brainstorm new ideas
- Use intuitive drawing tools
- Create diagrams and models
- Share with unlimited guests
- Collaborate in real time
- Capture inline comments
- Set strategy and create visual plans
- Promote popular ideas directly to your roadmap
- Manage releases and product launches
- Create online ideas portals
- Add unlimited portal users
- Score and prioritize ideas
- Create wireframes to mock up early concepts
- Build architecture diagrams
- Host interactive voting sessions
Contact us to get your questions answered or to see a live demo of our software
After you sign up for your Aha! Knowledge trial, you get access to functionality in the Advanced plan free for 30 days. You can invite all of your colleagues to your trial as well. After your trial is over, you can purchase any of the plans.
Yes. A credit card is not required to start your 30-day trial, so you can try Aha! Knowledge without any obligation.
Aha! Roadmaps and Aha! Ideas include all of the functionality in the Aha! Knowledge Essentials plan by default. If you want a separate Aha! Knowledge account, you will need to use a different email address.
Your trial is your permanent Aha! Knowledge account, and all your data and integrations will remain intact. Your Aha! administrator can go to Settings—> Account —> Billing, choose one of our plans, and sign up. Contact us at support@aha.io if you want to select an annual plan and be invoiced. If you decide not to purchase, your account will expire.
Our Product Success team is here to answer your questions. Every member of the team has deep product development expertise and knowledge of our software — no salespeople here. Send an email to support@aha.io (we typically respond in fewer than two hours). We would also be happy to give you a demo of our software and discuss how we can best help you.
All of the functionality in Aha! Whiteboards Essentials is included in every Aha! Knowledge plan. Benefit from a visual space to create diagrams and process flows in the same tool you use to create product information and publish self-serve knowledge bases.
You can try out Aha! Whiteboards Advanced functionality within your Aha! Knowledge account free for 14 days at any time. Send an email to support@aha.io to request a trial or see a demo.
We know your data is extremely important to you and your business, and we take protecting it seriously. This is why every plan includes secure network communications over HTTPS and data encryption at rest. Read more about how we protect your data.
Aha! Knowledge Essentials includes all the features you need to add unlimited documents, draft with an AI writing assistant, and create internal team wikis. Aha! Knowledge Advanced includes additional functionality for building product knowledge bases.
You must purchase a minimum of three paid seats to start. Read more about user types under Use Aha! Knowledge.
We offer both monthly and annual billing. Monthly plans are paid by credit card. Choose an annual plan for a discount. You have the option of being invoiced if you have 20 or more users in your account. Contact us at support@aha.io to set up invoicing.
Yes, you can switch from monthly to annual payments. You can also upgrade from the Essentials plan to the Advanced plan at any time. Contact us at support@aha.io if you want to make a change.
You can add or remove users at any time. If you add users, you will be billed the prorated amount immediately (and not on the next recurring bill).
Yes, the price you pay changes based on the plan you select, the number of users in your account, and a modest annual adjustment for cost of living. Pricing increases 3% annually to help offset our own costs rising and to help us continue supporting people in need through Aha! Cares.
Yes, you can upgrade any Aha! Roadmaps and Aha! Ideas plans to include Aha! Knowledge Advanced functionality. It can be added to any annual plan for $20 per user per month or to any monthly plan for $25 per user per month. The upgrade applies to everyone in your account. Contact us at support@aha.io for more information.
Yes, you can upgrade your Aha! Knowledge account to include any Aha! Roadmaps plan whenever you would like. Contact us to learn more.
Yes, you can upgrade your Aha! Knowledge account to include Aha! Whiteboards Advanced at any time. It can be added to any annual plan for $9 per user per month or to any monthly plan for $11 per user per month. The upgrade applies to everyone in your account.
Yes, you can add individual Aha! Knowledge Essentials users to any Aha! Roadmaps Enterprise or Enterprise+ plan. The price is $18 per user per month for an annual plan or $23 per user per month for a monthly plan. This brings everyone involved in creating product documentation together in one place.
If you upgrade your Aha! Roadmaps account to include Aha! Knowledge Advanced, the price to add individual Aha! Knowledge Advanced users is $59 per user per month for an annual plan or $74 per user per month for a monthly plan. Contact us at support@aha.io for more information.
Our Product Success team is available 24/7 to provide expert advice. Submit a request any time and we will get back to you, typically within two hours. Our product experts are here for you — whether you need help setting up your account or creating the perfect knowledge base. And we never charge for that support. You can also access our comprehensive knowledge base for self-service support documentation.
A document refers to any note or whiteboard in your Aha! Knowledge account.
Select any folder or document in your workspace and publish it as a private or public knowledge base. Then, share the link with unlimited users or embed the knowledge base directly in your product to provide view-only access to those documents. Brand your knowledge base with your logo and colors and create a custom homepage.
Aha! Knowledge includes an AI-powered writing assistant for drafting and refining documents. You will be able to create 50 AI drafts for free in your 30-day trial, with unlimited drafts when you sign up for a paid plan.
The Aha! Knowledge Advanced plan also includes AI-powered search capabilities. This enables knowledge base users to ask questions and receive AI-generated responses based on the documentation.
A workspace is a dedicated space for organizing all of your documents. Create as many workspaces as you need for different products and groups in your organization.
A contributor can create, edit, and share documents in workspaces they have been given access to. They can also create and assign to-dos. This role requires a paid seat.
A reviewer is a user who can see documents in workspaces they have been given permission to view. They can also leave comments and create and complete to-dos. It is a perfect way to enable colleagues across your organization to participate in the document creation process. This role requires a paid seat.
A viewer is a user who has view-only access to documents in workspaces they have been given permission to view. They can also complete to-dos. This role requires a paid seat.
You can share documents with unlimited guests by sending out a link. This enables people outside of your Aha! Knowledge account to access documents in their own guest accounts at no cost.
Existing Aha! users will see the link in the Shared with me section of their accounts. You can enable or disable sharing at any time.
You can specify exactly who can access or edit documents in your workspace with sophisticated user permissions. When you share a document with guests, you can also control whether it is view-only or can be edited. Once shared, you will see a list of everyone who has access and can change individual sharing permissions.
