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What is product development software?

Last updated: August 2024

Product development software helps teams manage every step of the product development lifecycle. It provides what product builders need to set strategy, capture and refine ideas, and create roadmaps for bringing lovable offerings to market. Product development software also empowers teams to establish processes and collaborate more effectively — so you can deliver greater value to customers and the business.

Product development software is quite a large category. It includes everything from idea management and design to roadmapping and presentation tools. Besides this breadth of functionality, there are also a large number of options on the market, each with its own features and learning curves. This can certainly feel overwhelming. Yet it also means you have the freedom to choose software that aligns with the way your organization and product team prefer to get work done.

Some companies still rely on a hodgepodge of tools to manage their product building activities. But most opt for a single product development suite such as Aha! software. A robust suite is invaluable for guiding your team as you turn raw concepts into offerings that customers love. You can collaborate with stakeholders and rally cross-functional teams around what you are building and how you will do so together.

Streamline product development with the Aha! suite — free for 30 days.

In this guide, you will get an overview of the different types of features and tools to include in your product development tech stack and what to look for when evaluating new software. Use the following links to jump ahead to a specific section:

Why is product development software important?

Product development is vital to the success of any business. It requires meaningful work and collaboration across several major functions, including product management, engineering, customer-facing groups (such as sales and support), and leadership. For cross-functional product teams, product development software offers a centralized place to come together. It is where fast-paced, impactful product work happens. Your team might use a wide range of tools for a variety of tasks, including:

  • Product strategy and roadmapping

  • Analytics

  • Collaboration and productivity

  • Customer feedback and surveys

  • Design and wireframing

  • Idea management

  • Kanban or scrum workflows

  • Project and task management

  • Team processes and knowledge bases

  • Whiteboarding

As a product builder, the work you do is essential to supporting the business and making customers happy. This work consumes significant resources, and the choices you make each day matter. So having the right software and playbook for how you will accomplish it all is crucial.

Templates allow you to streamline your product development process. And integrated workflows and unified environments make it easier to collaborate and be efficient. This helps you untangle day-to-day demands and focus on creating real value for customers.

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What does product development software include?

The list of tools below encompasses all nine stages of product development — from strategizing to launching and then analyzing product value. Factors such as your company's resources, product type, and development methodology will shape which specific tools you need throughout the process.

You might choose to invest in multiple separate tools or a larger end-to-end software suite to cover these capabilities. Our advice? Look for a comprehensive solution where each tool in the software suite can work together. This is much easier and more efficient than trying to cobble together disparate tools to accomplish all your goals.

As part of your product development software, you should ideally have all of the following types of tools or features:

Strategy tools

Document a clear vision along with goals and initiatives in your strategy tool — everything should be in a single place that the broader team can easily access. Look for a tool that makes it easy to capture feedback from leadership and align with the broader team on where you are headed and how you will get there. You will also want to be able to connect each product feature to that strategy.

Strategy tools and features include:

  • Business model templates

  • Product positioning and messaging

  • Customer personas

  • Competitive research

  • Strategic templates (such as product vision, value proposition, SWOT analysis, and OKRs)

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An example of how businesses can use Aha! Roadmaps to build their strategic positioning

This is an example of a strategic positioning document created in Aha! Roadmaps.

Ideation tools

Ideation tools help you collect ideas from internal and external stakeholders. (This includes feedback from customer-facing teams as well as customers and partners.) You can organize, evaluate, and prioritize the input you receive to uncover trends and inform your product roadmap. It is worth noting that ideation is not just an early-stage activity. Ideally, it happens throughout the product development process — after all, you are always ideating and collecting feedback from customers and colleagues.

Ideation tools and features include:

  • Ideas portals and idea management software

  • Integrations with CRM systems you already use

  • Surveys and polls

  • In-app feedback widgets

  • Ability to host live focus groups or empathy sessions

  • Reporting and analytics on feedback trends

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An example ideas portal for Fredwin Cycling

Idea management tools help product teams collect and prioritize customer input. Here is an example from Aha! Ideas.

Whiteboarding tools

Explore early-stage concepts and map out new customer experiences with whiteboarding software. Use mockups, flowcharts, and diagrams to think through customer problems and capture potential solutions. Look for software that allows you to brainstorm with teammates either live or asynchronously. Whiteboarding tools can also support your strategic work if you visually map out your company vision, positioning, or personas.

Whiteboarding tools and features include:

  • Diagramming

  • Mockups and wireframing

  • Templates for business models, brainstorming sessions, user journey maps, and more

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Brainstorm session on a whiteboard in Aha! software

Product teams use whiteboards to brainstorm product ideas. Here is an example from Aha! Whiteboards.

Roadmapping tools

Use roadmapping software to refine product ideas and add structure to them with releases, features, and requirements. You can then plan when you will deliver those new features to customers. Visual roadmaps help you showcase your plans to stakeholders, monitor progress, and manage product launch activities.

Roadmapping tools and features include:

  • Workflow boards that house features and requirements

  • Visual release timelines and Gantt charts

  • Roadmap builder and templates

  • Product backlogs

  • User story mapping

  • Presentation tools

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A custom roadmaps created in Aha! software to showcase progress on initiatives across a company's product portfolio

Roadmapping software helps you to plan, visualize, and present your product progress. Here is an example from Aha! Roadmaps.

Delivery tools

Agile product development teams use a variety of tools to build and deliver software. This includes tools for planning, managing, and completing work, as well as tools for reporting on progress. Look for software with a streamlined UI that is tailored to your team's preferred methodology — such as kanban, Scaled Agile Framework®, scrum, or The Aha! Framework for product development. And make sure the tool your engineering team uses connects to your product roadmap. This way, everyone can see what you are working on and why it matters.

Delivery tools and features include:

  • Interactive workflow boards to visualize work and its status

  • Estimates captured in points or time

  • Ability to set team capacity and work-in-progress limits

  • Product roadmap synced with data

  • Integrations with other dev tools

  • Reports such as sprint burndown charts and velocity

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A kanban-style workflow board in Aha! Develop with swimlanes

This is a kanban-style workflow board for an agile development team. Here is an example from Aha! Develop.

Documentation tools

Think of your documentation tools as the playbook for how the team will work together to build and bring new customer experiences to market. Capture and share important product documents in an internal wiki or knowledge base. This empowers the broader team to quickly find the information it needs, when it needs it — and stay confident that all information is accurate and up to date.

Documentation tools and features include:

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This is an example of an internal wiki created with Aha! Whiteboards. It features workspace documents and relevant documentation for colleagues.

This is an internal wiki, which helps you capture and share information with teammates so you can have a single source of product truth. Here is an example from Aha! Knowledge.

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How to choose product development software

Ready to select the right tools for your team? Here is our advice on how to choose product development software:

  1. Define your needs: Start by considering the product team's requirements. This might mean building a product management maturity model to help you assess how well the team is currently planning, building, and delivering products — as well as what areas need improvement. For example, you might identify a lack of consistency in internal documents, necessitating a centralized product information hub for the team.

  2. Research and evaluate options: Besides specific must-have features, you will want to consider factors such as budget, scalability, and ease of use. Trusted sites (Capterra is a great example) can help you find popular tools, evaluate your choices, and read reviews and ratings from folks who actually use the software on a day-to-day basis.

  3. Run a pilot: Trial the software for a set period of time or roll it out to select product groups in the organization. If your company has a separate product operations function, it will likely lead this effort and define criteria for adoption. Make sure you are happy with the features themselves, customer support's responsiveness, and your ability to customize the software to the team's needs.

  4. Commit: Schedule demos and tutorials to make sure everyone understands how to use the new software. Set up unified environments and integrations to increase efficiency and promote consistency. Encourage everyone to adopt the new tool by removing any barriers to use and making sure information is up-to-date and accessible.

Product development is a multistage, mission-critical process. Reliable product development software is an important investment in your product's lasting success, so avoid the hassle and limitations of disparate tools. Purpose-built product development software gives you everything you need to bring your product ideas to life, collaborate seamlessly as a team, and create real value for your business and customers — all within one unified environment.