Whoa! Product Manager: Your Customer Despises You
I remember the first time a customer yelled at me. I was a senior product manager and the company was working on a new network optimization device — one we promised would…
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I Never Had a Boss Who Said, 'I Am Sorry'
There was the boss who yelled at me for doing what she asked. There was the CEO who threatened my career when I told him that I was leaving for a new company and a major…
How to Outsmart the Snake in Your Office
Do you suffer from ophidiophobia? It is a common phobia — the fear of snakes. Before you answer “no” take a moment to think. Because although you might not be afraid of a…
You Are Not "Human Capital"
There is probably no workplace department more maligned in popular culture than human resources. Remember Catbert from the Dilbert cartoons? What about the laughably dull…
The Product Manager vs. the Technical Product Manager
Product managers are often customer-facing and involved in product strategy while technical product managers are more capabilities-focused. Read more about the…
The World's Most Unlikely Product Manager
What degree do you think most product managers have? I will bet that you did not answer “B.A. in environmental science.” But I do know of at least one product manager who…
Commute? You Could Do All This Without One
I cringe whenever I think about commuting to work. The time spent thinking about actually getting something done. The bumper-to-bumper traffic and pollution. It is…
Your Resume Is in the Trash — 5 Questions Tell You Why
Uh-oh. Your resume is landing in the trash. Answer these 5 questions honestly for a better shot at landing your resume in the "yes" pile.
5 Product Managers Reveal the Worst Advice They Received
I did not learn how to be a product manager in school. I learned on the job and from others. My experience is that we all look for opportunities to deepen our…
Networking Is a Waste of Time
There are 450 million active users on LinkedIn. And I swear half of them want to take me out for coffee. I get these requests on a regular basis and I always find it…
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