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There Is a Bear Hibernating in Your Office
Let me set the scene. It is sometime after noon. The hypnotic hum of fluorescent lights, the drone of hushed conversations, the rhythmic tapping of keys. The thermostat…
The 17 Great Myths of Product Management
We issued a warning to product managers last month — beware of bad advice. The Aha! Customer Success team (all former product managers) weighed in. And many of you added…
You Feel Like a Burned-Out Product Manager — Now What?
One slide, every few hours. That’s how a former colleague and friend told me that he put together his annual strategic plan. When I asked him why, he said, “If I thought…
The Product Plan vs. the Project Plan
Great product managers ask questions. Lots of them. But product managers need to answer questions too. And the more complex the work, the more questions abound. When I…
Hey Boss: You Are Wasting My Time
I once worked for a boss who had a Ph.D. in time-wasting. This person’s signature move? Pointless meetings. I would spend my days shuffling from one to the next. Few were…
4 Words That Make Hiring Managers Cringe
I really cannot think of a company that wants to hire a jack-of-all-trades. I learned this the hard way early in my career when I was speaking with the VP of the group at…
Your Toxic Boss Gets Promoted — What About You?
Ever had a bad boss who seemed to fool everybody? I am sure you have. You know the type. They fire off indiscernible last-minute requests. Play favorites. And take sole…
Whoa! Product Manager: Your Customer Despises You
I remember the first time a customer yelled at me. I was a senior product manager and the company was working on a new network optimization device — one we promised would…
I Never Had a Boss Who Said, 'I Am Sorry'
There was the boss who yelled at me for doing what she asked. There was the CEO who threatened my career when I told him that I was leaving for a new company and a major…
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