Aha! Knowledge is the best way to centralize all of your product documents.
Introducing Aha! Knowledge — the AI-powered product information hub
Product teams create a lot of documentation. Generating and sharing content is vital to working efficiently. And it is also critical for helping users understand how to get the most value out of the software they depend on. So why is all that information often scattered, disconnected from product planning, and inaccessible to others? Product teams need to centralize information in a knowledge hub so internal teams and customers can easily access the resources they need.
I am excited to introduce Aha! Knowledge — the best way to create internal product wikis and self-serve knowledge bases.
You chronicle critical information. Depending on the day, a product team might be citing next steps after customer interviews, polishing technical how-tos for cross-functional colleagues, and preparing release notes. Unfortunately, you probably also spend a lot of time rewriting — duplicating content for different groups and publishing it in a number of different places.
Document creation and collaborative editing functionality already existed in Aha! software. But after many conversations with Aha! customers, we learned that you needed more. These new and enhanced features were purpose-built for product teams — from the comprehensive library of templates to the AI writing assistant that enables you to quickly create custom content for unique audiences.
Aha! Knowledge builds on our mission to deliver best-in-class functionality at every stage of the product development process. Take control of your product documentation and informational resources in a single hub or create a different space for every product.
Let's take a look at what you can do with Aha! Knowledge:
Centralize product information in a wiki
Establish a unified structure for cross-functional teams. Create as many workspaces, folders, and notes as you need to organize team knowledge in a logical way. Import existing documents to keep everything consolidated. Add links to outside resources so the team has a central point for answering common questions.
Import existing documents from Atlassian Confluence to quickly populate your wiki.
Build a self-serve product knowledge base
Quickly establish an information destination. Publish documents from your workspace as part of a private or public product knowledge base. Share the link to each knowledge base with colleagues and customers — so folks can easily access technical guides, how-to articles, best practices, process flows, and more.
Add password protection to ensure your knowledge base is private.
Generate documents with AI
Save time with a built-in AI writing assistant. You can start fresh or choose from a list of pre-built prompts. Keep track of your best prompts so you can reuse them in the future and achieve even greater efficiency. You could already use AI to autogenerate release notes in Aha! Roadmaps. Now, take it a step further and publish your release notes directly to your knowledge base.
Use the AI assistant to summarize lengthy content and proofread your writing for errors.
Co-create content
Work together in real time with your group. The collaborative text editor ensures everyone can participate, regardless of location or time zone. Ensure that readers can easily comprehend complex concepts by styling copy with rich formatting options. Inline comments streamline feedback — add additional comments and reply to resolve queries. Changes automatically save, and past versions are accessible in the note's history so you never lose valuable work.
Gather input from stakeholders and share documents with guests at no additional cost.
Set a publishing workflow
Control content updates. Choose whether to make changes instantly viewable in your knowledge base or keep them in draft mode until you are ready. The latter allows the team to review content edits before taking changes live. You decide what new information is visible to your audience and when.
Make changes instantly viewable in your knowledge base or keep them in draft mode until you are ready to publish.
Aha! Knowledge is now available to product builders everywhere — it is perfect if you are ready to start writing, publishing, and sharing.
Just like Aha! Ideas, Aha! Whiteboards, and Aha! Develop, Aha! Knowledge offers two pricing plans: Essentials and Advanced. Your free 30-day trial starts with Aha! Knowledge Advanced. Purchase any plan later — Aha! Knowledge Essentials is $39 per user per month, and Aha! Knowledge Advanced is $59 per user per month. (You might also be interested in reading about Aha! Whiteboards, the other new product we announced today.)
For a holistic approach to product development, choose Aha! Roadmaps, which includes Aha! Knowledge Essentials. With an Aha! Roadmaps Enterprise or Enterprise+ plan, upgrading to Aha! Knowledge Advanced gives you additional capabilities and enables you to add dedicated Aha! Knowledge users to your account. This means that it is no longer necessary to have a separate wiki or documentation tool.
If you already use our roadmapping software, read this special release note to learn more about the benefits of upgrading your plan.
Sign up for a free trial of Aha! Knowledge
Give your product team a central place for all product information. Sign up for a free 30-day trial of Aha! Knowledge now. If you are an Aha! Roadmaps customer, schedule time with our team for a demo of the advanced capabilities. We would love to show you what you can do and how to consolidate tools.
