My Name Is Susie Boyer — This Is Why I Joined Aha!
When I turned 30, I made it a goal to summit the highest point of the 48 contiguous U.S. states within the next 10 years. I celebrated achieving that goal (plus one) at…
When I turned 30, I made it a goal to summit the highest point of the 48 contiguous U.S. states within the next 10 years. I celebrated achieving that goal (plus one) at…
I recently shared some good news with you — Aha! was named Company of the Year in the Stevie Awards’ 2018 American Business Awards. I also shared that this recognition…
“IT manages technology and projects — not customer experiences.” Have you heard this before? Not lately, I hope. Most companies are taking on major initiatives to focus…
Bullies are easy to despise. Loud. Blustering. Obnoxious. Willing to do or say anything to get their way. Especially in movies, these heels are easy to root against and…
894,591 messages. That is the number of chat messages our team at Aha! sent internally last year. The instant dialogue helps everyone move quicker and encourages…
Completing a SWOT analysis is invaluable for revealing what your product is doing well in the market and where it can be improved. Try these free SWOT analysis templates.…
“What is holding you back?” That is the question I asked a job candidate who shared that they wanted to eventually start their own company. Their response was that “the…
Products matter. And that is why more and more companies are adding executives who are specifically focused on those products and the technology needed to ensure customer…
“Customer success” — what is that? Not too long ago, no one knew. There was sales and there was support. But not customer success. Today, it is one of the fastest-growing…
“A high-growth software company where I can stay close to the customer.” The hiring managers asked me what kind of company I saw myself working for and I gave this…