Just launched! — Identify duplicate customer ideas with AI

Idea with duplicate in Aha! Ideas

November 12, 2024

Just launched! — Identify duplicate customer ideas with AI

by Claire George

You want to gather as much customer feedback as possible, but you do not want to drown in it. That is one of the challenges of being a product manager. While a steady influx of ideas is great for innovation, keeping track of it all can be a job in itself. Today's launch addresses this with AI-powered support for feedback management.

Now, the Aha! AI assistant can detect potential duplicate ideas for you. And with bulk merge, you can combine them in a couple of clicks.

Duplicate ideas are inevitable in a busy ideas portal. While surfacing duplicates got easier when we introduced AI-powered idea exploration, you still had to merge those ideas one by one. Effective, but time-consuming. With today’s update, you can easily find and merge duplicates in bulk, making it simpler to keep your ideas organized.

Here is what you will notice: When you review new ideas, the AI assistant will alert you if it finds similar feedback. You can then review the potential duplicate and decide whether to merge it or dismiss the alert.

For a broader look at duplicates, head to the Similar ideas tab on your Ideas overview page. This tab lists 20 ideas with the most potential duplicates, all in a single report, so you can quickly review each one. Then, use the bulk merge option to consolidate similar ideas in one go.

The new AI-powered duplicate detection functionality is part of the Aha! Ideas Advanced plan, while bulk merge is available for all Aha! Roadmaps and Aha! Ideas customers. Let us know if you are interested in upgrading to Aha! Ideas Advanced.

Here's how to get started with duplicate cleanup:

Tame your backlog

Tidy up your backlog of duplicate ideas. Start by reviewing the Similar ideas tab, where you will see which ideas have the most potential duplicates. Click on the number of duplicates to open a detailed list and see the merge suggestions. Then use Bulk merge to combine everything under one main idea.

The merged ideas table on the main idea retains the details of each original idea, so you always have the full picture.

Instantly spot new duplicates

The AI assistant also helps you stay organized as new feedback arrives. For example, if you are reviewing a newly submitted idea, you will see an alert if a similar idea already exists. After a quick look, you can decide to merge the ideas right then and there.

Keep collecting feedback and let AI handle duplicates in the background.

Duplicate detection is our latest AI-powered feature designed to streamline idea management. Remember, you can also use AI to explore feedback themes and analyze ideas based on potential revenue, key use cases, and more. Let the AI assistant take on some of the busywork, so you can focus on what really matters: building products your customers will love.

Upgrade to the Aha! Ideas Advanced plan

Aha! Ideas is the best way to crowdsource feedback, engage the community, and analyze trends. Choose the Aha! Ideas Advanced plan if you need the most sophisticated capabilities — such as dynamic forms, Salesforce integration, and AI idea exploration and analysis. Start a free trial of Aha! Ideas to access all the advanced features and please contact us if you would like to add it to your Aha! Roadmaps plan.

Claire George

Claire George

Claire is passionate about helping product development teams learn how to bring their strategy to life. She is the director of product marketing at Aha! — the world’s #1 product development software. Claire has 20 years of marketing and software experience. Previously, she led product marketing at an agile-based work management platform.

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