Creative briefs for product, UX, and marketing teams
Last updated: March 2024
The marketing team is starting work on a new creative campaign to promote your product. You are excited to get going — but where do you start? There are videos to produce, landing pages to create, and copy to write. Everyone needs to be aligned on the goals, audience, budget, and deadline. You need a creative brief.
What is a creative brief?
A creative brief is a document that outlines the creative approach and deliverables for a new body of work — typically for a marketing or advertising campaign. It connects the creative work requested to the broader business goals by clearly outlining the strategy of the campaign. Whether you are working with an internal team or an external consultant or agency, creative briefs help those working on the project understand the objectives, audience, messages, and key deliverables.
You might view creative briefs as a roadblock in an already too-long list of work that needs to get done. But creative briefs are foundational to delivering successful marketing programs. When done well, these documents boost creativity and keep the team focused.
Skip ahead to any section:
Why you should use creative briefs
Creative briefs are frequently used to establish agreement between clients and marketing agencies. For the client, a clear creative brief demonstrates that the agency or consultant understands their expectations. For the agency, they are able to gain client buy-in for the creative vision of a campaign.
Creative briefs are also useful for kicking off internal marketing projects. For example, teams may use a creative brief to set the foundation for new product ads or a blog redesign. Starting with a creative brief helps everyone stay focused on what they need to deliver. Aligning in this way reduces unnecessary conflict and wasted time, driving teams to deliver better results.
Regardless of the audience, the benefits of a creative brief are the same:
Align around clear goals
Bring consistency and structure to the creative process
Document key details needed to work efficiently
Define the elements of a marketing program or campaign
Capture exactly what must be delivered
Who is responsible for a creative brief?
Who creates a creative brief depends on how it is being used. In an agency setting, a client will provide a high-level creative brief to the account manager about the work that needs to be done. The account manager then builds out a more detailed creative brief to be used internally in partnership with the creative director. This creative brief is what guides the team's work. A new creative brief is crafted each time the client requests new work.
For in-house teams, the owner of the project or program is responsible for creative briefs for internal teams and consultants. For example, product marketing managers would write the creative brief for work related to a go-to-market launch.
Like marketing campaigns, assembling the creative brief is a collaborative effort. Speak to other stakeholders to make sure you understand all priorities and constraints. These details inform what you will include in your brief.
What components should be included in a creative brief?
Your creative brief must balance brevity with critical details. You want it to contain enough information to be useful but not so much that it is overly prescriptive. Your creative brief should answer the following questions:
Why are we doing it?
What is the problem or opportunity?
Who is it for and why should they care?
What is the scope of the work?
Where, when, and how will it be used?
How will we measure success?
Once you understand the answers to those questions, distill that information down into the following key components:
Objective | What do we hope to accomplish? |
Key details | What is the timeline and budget? |
Background | Why are we launching this now? |
Audience | What groups are we targeting? |
Customer truths | What does the team need to understand about this group? |
Key messages | What are the core concepts we want to convey? |
Brand voice | What characteristics define the brand? |
Mandatory inclusions | What elements (brand logos, taglines, etc.) must be included? |
Deliverables | What are the deliverables (ebook, video, radio ads, etc.)? |
KPIs | How will we measure results? |
How do you build a creative brief?
Now that you understand the purpose and elements of a creative brief, you are ready to make your own. We have curated several templates to help you get started:
You can also try the whiteboard template below that is included within Aha! software.
While templates can help bring consistency and structure to your creative process, it is up to you to nurture your own curiosity and think beyond the brief. Then, when inspiration strikes, you are able to harness it in the most effective way.
