Engage your community with weekly portal highlights emails from Aha! Ideas.
Send customers an enhanced weekly email with the status of their requests
Feedback from customers is a gift, but managing it well can be tricky. You want to acknowledge customers' ideas and keep them informed without flooding inboxes or slowing down your team. Our enhanced weekly digest email solves this by delivering the updates your customers care about most — all in one clear summary.
Simplify idea updates with one weekly email that keeps everyone informed and engaged.
This update builds on the tools you already rely on to keep customers informed. For example, automatic notifications are a popular ideas portal feature. They make it easy to share updates with customers as soon as you receive, comment on, or ship their ideas. No more tracking who requested what — customers stay informed without extra effort from your team.
Previously, the weekly summary email provided new idea highlights and comments to help encourage portal engagement. But many of you asked us to also include a roll-up of all the idea updates that customers care about. So we added it!
The enhanced weekly summary email now includes a new Subscribed ideas section with status updates, administrator responses, and new comments. This helps your community members stay engaged with the ideas they care about most. Today's launch also gives you more control over how you communicate by letting you disable some or all individual email notifications. Choose the right mix of digest emails and notifications to meet customer needs, then adjust the settings with just a few clicks.
This updated weekly email is available to all Aha! Ideas customers — whether you use Aha! Ideas Essentials as part of Aha! Roadmaps or have a standalone Aha! Ideas plan.
Take a closer look at how this enhancement simplifies ideas updates:
Keep users up to date
Imagine a portal user checking their inbox on a Monday morning. The Status updates section shows progress on subscribed ideas, including one that is now marked as "Planned." Next, the New comments section highlights fresh feedback, including @mentions, on ideas they follow. This email gives a clear view of updates on their own requests and activity across the portal.
Customers can check out Recent ideas from other users and quickly add a vote or comment if something resonates with them.
Turn on the enhanced weekly summary email today to keep your community informed and drive meaningful engagement throughout your ideas portal.
If you use the Aha! ideas portal to share feedback with us, you already receive this updated weekly summary email. Thank you for your valuable input!
Thinking about launching your own ideas portal? Watch our on-demand tutorial to get started. Have questions? Reach out to us at support@aha.io for a fast and friendly response.
Start a free trial of Aha! Ideas
Aha! Ideas is the best way to crowdsource feedback, engage your community, and prioritize what drives revenue. It also includes everything in Aha! Whiteboards Essentials and Aha! Knowledge Essentials to provide a comprehensive idea management solution. Sign up for a free 30-day trial of Aha! Roadmaps if you are interested in bringing together idea management and detailed planning. Or join a live demo to see why more than 1 million product builders trust our software to build lovable products and be happy doing it.
