How Confident Managers Stop the Office Bully
Every office seems to have one – the one person everyone is hiding from and complaining about. You know him — the office bully. He is in some ways worse than a…
Career success
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The One Sign Your Employees Will Leave
Your department is growing quickly. Life couldn’t be better. Everyone is present and accounted for…hmmm…except Joe is not at his desk. In fact, it looks like…
Why Fear Kills Your Creativity
I was blown away by the response of Sunday’s article, “Why Cruel Leaders Get All the Love.” More than 100,000 readers took time to read the post, and more than 250 left…
The 3 Best Ways to Love Your Customers
You have come to expect bad service. You hate calling the bank, right? You just know you will spend a good part of your morning on hold. And you can predict with accuracy…
Gifted Children Do Not Become Gifted Employees
Do gifted children make the best employees? Find out why gifted children do not always grow up to be successful at work.
Why Cruel Leaders Get All the Love
Years ago, I worked alongside a man who was a real tyrant. He would bark orders at his direct reports, and they would practically jump out of their shoes to do as he…
Why Kanban Alone Is Never Enough for Product Development
There is a growing trend. I hear about it on a daily basis. Product teams implementing Kanban style boards to speed up innovation and improve their development process.…
Really, Leaders Should Stop Going Out to Lunch
I received quite a response to last week’s article, “Why Exceptional Leaders Skip Lunch.” I pointed out that working at your desk through your lunch hour was a good way…
