Create business process diagrams with BPMN shapes in Aha! Whiteboards

A diagram with Business Process Model and Notation shapes and connectors in Aha! Whiteboards

September 26, 2024

Create business process diagrams with BPMN shapes in Aha! Whiteboards

by Claire George

If you create business process diagrams, you are probably familiar with the Business Process Model and Notation (BPMN) standard. It provides a common language to visually depict the steps in a business or operational process. Today's update gives you access to BPMN shapes in Aha! Whiteboards — so you can design, implement, and refine complex processes in a collaborative way.

Choose from more than 100 BPMN shapes and connectors to visually represent your business processes on a whiteboard in Aha! software.

Whiteboards are great for diagramming process flows. Everyone involved can contribute, and you can easily update the whiteboard as workflows evolve. Now, you can use standardized BPMN shapes and connectors in Aha! Whiteboards Advanced to clearly communicate complex processes (think: order fulfillment, invoicing, and incident management).

Start by opening the Shape menu on a whiteboard. Search for the name of the BPMN shape you want, or click the Business processes category to browse all its shapes. You will see that BPMN shapes are further organized by subcategory, including Event, Activity, Gateway, and Flows. You can also Pin the Shape menu to your whiteboard for easy access while you create your diagram.

In the example that follows, we documented the chat support process for the fictitious Fredwin Cycling application. We used standard BPMN shapes to detail each step in the process and show interactions among all parties involved. The team then used whiteboard collaboration tools (including inline comments) to suggest process improvements.

Lines that follow BPMN standards are in the Shape menu. You can also create a line using the Connector menu and apply BPMN styling with the connector's toolbar.

Lines that follow BPMN standards are in the Shape menu. You can also create a line using the Connector menu and apply BPMN styling with the connector's toolbar.

Again, whiteboards are perfect for capturing and sharing complex visual concepts — including process flows, architectural diagrams, and new user experiences. And they just got a lot more powerful with the addition of BPMN shapes.

Enable the team to work more effectively by documenting important processes in a standardized way.

We hope today's update helps you optimize the way that you work and improve coordination among different groups in your organization.

Upgrade to the Aha! Whiteboards Advanced plan

Aha! Whiteboards is the visual space for product innovation. Choose the Aha! Whiteboards Advanced plan if you need the most sophisticated capabilities — such as wireframing, confidence voting during PI planning, and whiteboard integration with Jira and Azure DevOps. Start a free trial of Aha! Whiteboards to access all the advanced features. Or contact us if you would like to add it to your Aha! Roadmaps, Aha! Ideas, or Aha! Knowledge plan.

Claire George

Claire George

Claire is passionate about helping product development teams learn how to bring their strategy to life. She is the director of product marketing at Aha! — the world’s #1 product development software. Claire has 20 years of marketing and software experience. Previously, she led product marketing at an agile-based work management platform.

Follow Aha!

Follow Claire